Who we are?

PureJAM is the latest service to be offered by JAM, the longest established award winning telephone Answering Service in the UK

What will Pure JAM do for me?

As well as provide a highly effective telephone answering service solution with fantastic features; provide your company with a professional image.

Will I receive my own dedicated telephone number?

We are able to provide a selection of different numbers based on your requirements.

Is PureJAM really open all the time?

JAM is a genuine 24/7 operation. We will answer your calls 365 days a year.

How do I divert my phone to you?

Diverting your calls to PureJAM is a simple task. All you need to decide is whether you want to divert all calls, calls if your line is engaged, calls after a certain number of rings, or a combination of the latter two options. We can provide divert guidelines for customers using a BT service, otherwise please contact your phone provider who will be able to help.

What customer service will you provide?

Every PureJAM client has 24/7 access to a shiftmanager, as well as the ability to send secure messages online with your comments and questions

How will the operator know what to do with the call?

When a call comes in on your number, a screen pops up in front of the operator who is then guided by your requirements. Any changes can even be made online.

How quickly can I get set up?

We are normally able to set up clients fairly quickly, however we do encourage new clients to place test calls until they are satisfied the line is ready to go live.